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BrightChat Help

If you require further assistance with BrightChat than the instructions below, please contact your student's school.

Starting with BrightChat

  1. You will receive a text message from the teacher, staff or district communications office. Click on the link in the text to download the application. 
     
    text message to a smartphone with an arrow pointing to a weblink

  2.  You will be directed to your smartphone's app store to download BrightArrow for your device; download the app and open it.
     
    two screenshots of a smartphone with app download option buttons for Apple and Google phones

  3. Once you open the new app, you will be asked to "Join Now" and create a username and password. Once this is complete, you will first receive a text message with an "invite code." In the app, you will then be asked to enter the invite code. Enter it, and continue.
     
    three smartphone screenshots of the BrightArrow app indicating how to join

  4. To be notified of chats that are sent, you will need to accept notifications; your phone will ask you if you if want to accept notifications, and you will need to accept them from BrightArrow. 
     
    iPhone screenshot of the BrightArrow app with a popup window requesting the ability to send push notifications

  5. Any chats that are sent will display in your phone's text messages, and you will have the option to chat privately with your student’s teachers and principals. 
    three iphone screenshots of the BrightArrow app indicating how to send private text messages