Technology Information Services Home
Technology Information Services
The KCKPS Technology Information Services (TIS) Department manages and maintains the technology systems that support teaching, learning, communication, and critical operations across all of Kansas City, Kansas Public Schools.
Secure, Reliable, & Integrated
In TIS, our work includes both technology infrastructure and enterprise systems that ensure secure, reliable, and integrated access to information for all KCKPS students, educators, and support staff.
Infrastructure & Technology Services
TIS supports the district’s physical and digital technology environment, including:
- Student, teacher, and staff computing devices
- Classroom and auditorium audio/visual systems
- Telephone systems and cellular services
- Network infrastructure (switches, routers, servers, fiber and wireless access points)
- Building access systems and security infrastructure
- Internet connectivity
- Surveillance camera systems
- Cybersecurity and data protection
- Technology Help Desk support
Information Systems & Application Services
TIS manages the core systems that power district operations, communication, and instructional access, including:
- Student Information System (SIS)
- Data quality management system to ensure accuracy and integrity within the SIS
- Enterprise Resource Planning (ERP) system software support
- Microsoft Active Directory (AD) and account lifecycle management
- Google Workspace for Education, including district email services
- Single Sign-On (SSO) and identity management
- Learning Management System (LMS) administration and support
- System integrations between instructional and operational platforms
These systems ensure that student, staff, and financial data are secure, accurate, and accessible, and that users have reliable access to district resources.
Technology Help Desk Contact Us
Need technology help? Our Technology Help Desk is available to support you. Reach out to the Technology Help Desk at 913-279-2330 or email support@kckps.org.
For other inquiries, please contact the KCKPS TIS Department at 913-279-2272.
Device Repair Protocols
If your device is damaged or needs to be repaired, please follow the outlined steps below:
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- Teachers will submit a ticket under "Student Device" on behalf of the student.
- Take your device to the designated location in your building (typically the main office)
- Devices will be picked up every Tuesday and Thursday.
- The replacement device will be delivered the following Tuesday or Thursday.
- Students will log in for the first time when the device arrives.
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- Teachers will submit a ticket under "Student Device" on behalf of the student.
- Turn in your device to the building Mac tech for support.
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- Notify your building tech and your building administrator to begin the repair process.
