Technology-Information Services

The TIS department is responsible for providing and maintaining all technology within the school district, both administrative and instructional, including but not limited to:

• Student, teacher, and staff computing devices;
• Audio/Visual equipment in classrooms, conference rooms, auditoriums, and stadiums;
• Telephone handsets and servers (Voice over IP);
• Cellular phones;
• Network connections, (both local and wide area), switches, routers, servers, copper and fiber cabling, wireless access points, Internet access;
• School and building access control systems;
• Surveillance camera systems;
• Internet of Things (IoT), such as HVAC sensor and controls;
• Technology Help Desk;
• Cyber Security.

The TIS Department can be reached at 913.279.2272 and the help desk can be reached by calling 913.279.2330 or support@kckps.org.

If your device needs to be repaired please follow the outlined steps:

Student iPad Device Protocol

• Teachers will submit a ticket under "Student Device" on behalf of the student.
• Take your device to the designated location in your building (typically the main office)
• Devices will be picked up every Tuesday and Thursday. While waiting for a new connected iPad, check out a Chromebook.
• The replacement device will be delivered the following Tuesday or Thursday.
• Students will log in for the first time when the device arrives.

Student Mac Device Protocol (High School Students)

• Teachers will submit a ticket under "Student Device" on behalf of the student.
• Turn in your device to the building Mac tech for support.