Technology-Information Services

The Technology-Information Services (TIS) Department provides and maintains the technology systems that support teaching, learning, communication, and district operations across Kansas City, Kansas Public Schools. Our work includes both technology infrastructure and enterprise systems that ensure secure, reliable, and integrated access to information.

Infrastructure & Technology Services

TIS supports the district’s physical and digital technology environment, including:

• Student, teacher, and staff computing devices
• Classroom and auditorium audio/visual systems
• Telephone systems and cellular services
• Network infrastructure (switches, routers, servers, fiber and wireless access points)
• Building access systems and security infrastructure
• Internet connectivity
• Surveillance camera systems
• Cybersecurity and data protection
• Technology Help Desk support

Information Systems & Application Services

TIS manages the core systems that power district operations, communication, and instructional access, including:

• Student Information System (SIS)
• Data quality management system to ensure accuracy and integrity within the SIS
• Enterprise Resource Planning (ERP) system software support
• Microsoft Active Directory (AD) and account lifecycle management
• Google Workspace for Education, including district email services
• Single Sign-On (SSO) and identity management
• Learning Management System (LMS) administration and support
• System integrations between instructional and operational platforms

These systems ensure that student, staff, and financial data are secure, accurate, and accessible, and that users have reliable access to district resources.

If your device needs to be repaired please follow the outlined steps:

Student iPad Device Protocol

• Teachers will submit a ticket under "Student Device" on behalf of the student.
• Take your device to the designated location in your building (typically the main office)
• Devices will be picked up every Tuesday and Thursday. 
• The replacement device will be delivered the following Tuesday or Thursday.
• Students will log in for the first time when the device arrives.

Student Mac Device Protocol (High School Students)

• Teachers will submit a ticket under "Student Device" on behalf of the student.
• Turn in your device to the building Mac tech for support.